✦ Luna Orbit — IT Support & Helpdesk

*Engineering Lead Analyst - C13 - TAMPA - CONVERSION*

at Citigroup (Citi)

📍 Tampa, Florida Hybrid 💰 $113K – $170K USD / year Posted March 22, 2026
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Position Details

Salary $113K – $170K USD / year
Type Full-Time
Experience senior
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves leading engineering activities related to hardware, system integration, and network infrastructure within a financial services environment, ensuring compliance and system reliability.

Key Responsibilities

  • Lead engineering activities
  • Ensure system reliability
  • Implement controls and compliance
  • Define system enhancements
  • Mentor junior staff

Technical Overview

The position requires expertise in hardware deployment, system troubleshooting, controls, and network infrastructure, with a focus on project leadership and compliance in a hybrid setting.

Ideal Candidate

The ideal candidate is a senior engineering lead with experience in hardware, system integration, and network infrastructure, capable of leading projects and ensuring compliance within a hybrid work environment.

Must-Have Skills

Experience leading engineering activitiesKnowledge of hardware and network infrastructureAbility to define system enhancementsExperience with controls and compliance

Nice-to-Have Skills

Experience with financial systemsProject management skills

Tools & Platforms

Hardware systemsNetwork infrastructure tools

Required Skills

engineering lead analysthardware deploymentsystem integrationnetwork infrastructuresystem troubleshootingcontrols and complianceproduct customizationroot cause analysishybridfinancial systems

Hard Skills

Hardware deploymentSystem integrationNetwork infrastructureSystem troubleshootingIT controlsControls and complianceProduct customizationRoot cause analysis

Soft Skills

LeadershipCommunicationProblem-solvingMentoringCollaboration

Certifications

Preferred

ITILCertified Information Systems Security Professional

Industry & Role

Industry Financial Services / Banking
Job Function Engineering leadership in IT infrastructure and system integration
Role Subtype Systems Engineer
Tech Domains Active Directory, Microsoft 365, ITSM / ServiceNow, Network Security

Keywords for Your Resume

engineering lead analysthardware deploymentsystem integrationnetwork infrastructuresystem troubleshootingcontrols and complianceproduct customizationroot cause analysishybridfinancial systemsIT controlsmentoringleadershipcollaborationproblem-solvingengineering leadhybrid work

Deal Breakers

Lack of leadership experience, No experience with hardware or network infrastructure, Inability to work in hybrid environment, No experience with controls and compliance

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