Position Details

Salary $23 – $25 USD / year

Type Full-Time

Experience entry

Exp. Years 1-3 years

Education Bachelor’s degree, or equivalent combination of education and experience

Category Education & Training

About this role

Enrollment Coach I supports prospective students through inquiry, application, and admission phases using a consultative sales approach. The role involves heavy CRM usage, frequent outreach, and collaboration with campus staff to facilitate enrollment.

Key Responsibilities

Convert prospective students from inquiry to registration/matriculation
Serve as primary point of contact for prospective students
Advise on suitable programs and program requirements
Create and maintain roster of prospective students in CRM
Collaborate with Enrollment team and campus personnel

Technical Overview

Requires strong computer skills and the ability to learn new software quickly; experience with CRM systems and MS Office is essential.

Ideal Candidate

The ideal candidate is an entry-level admissions professional with 1-3 years in admissions or sales, strong CRM and communication skills, and ability to work remotely with a consultative approach to guiding prospective students.

Must-Have Skills

Bachelor’s degree or equivalent combination of education and experience1-3 years experience related to admissionscoachingcustomer experienceor sales

Tools & Platforms

CRM software

Required Skills

Bachelor’s degree or equivalent; 1-3 years admissions/coaching/customer experience/sales; exceptional interpersonal skills; CRM software; data management; outreach; phone communication

Hard Skills

CRM softwareMicrosoft OfficePhone communicationData entryCustomer serviceCRM (Customer Relationship Management) system

Soft Skills

Exceptional interpersonal skillsCustomer-focusedTime managementTeam collaborationCoachableEffective communication

Industry & Role

Industry Education

Job Function Enrollment specialist guiding prospective students through admissions with CRM management

Role Subtype Admissions counselor

Keywords for Your Resume

enrollment coachenrollmentadmissionsprospective studentsconsultative salescrmcustomer experienceoutreachphone contactsacademic advisorsone-stop specialistsremotecore hourspstbachelor's degree1-3 years experiencecrm databaseeducationcommunication skillsEnrollment CoachAdmissionsProspective studentsCRMCustomer experienceConsultative salesRemoteBachelor’s degree1-3 yearsCRM software

Deal Breakers

Bachelor's degree not met, Less than 1 year experience in admissions or sales, Inability to work remotely or meet core hours

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