Position Details
About this role
This role supports users of an external-facing application by troubleshooting technical issues, performing system administration, and submitting developer tickets, primarily in a remote setting.
Key Responsibilities
- Support application users
- Troubleshoot issues
- Perform system admin tasks
- Document resolutions
- Collaborate with development team
Technical Overview
The position involves system administration, application support, log analysis, and scripting with Python and PowerShell, working with cloud platforms like Azure and AWS.
Ideal Candidate
The ideal candidate is an entry-level to mid-level systems administrator with 2+ years of experience supporting application environments, troubleshooting, and system configuration. They hold an active Secret clearance and have strong problem-solving skills.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of active Secret clearance, No Security+ certification, Less than 2 years of relevant experience, No troubleshooting or system admin experience
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