✦ Luna Orbit — IT Support & Helpdesk

Enterprise Architect

at Contact Government Services, LLC

📍 Remote, US Remote 💰 $126K – $171K USD / year Posted March 14, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $126K – $171K USD / year
Type Full-Time
Experience senior
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves providing senior-level remote support for government IT infrastructure, focusing on Windows applications, virtualization, security, and networking.

Key Responsibilities

  • Support Windows applications
  • Manage virtualization environments
  • Ensure system security
  • Provide remote technical support
  • Maintain network connectivity

Technical Overview

The technical environment includes Windows desktop applications, VMware, SAN storage, EMC, cloud services, and security protocols, supporting government operations remotely.

Ideal Candidate

The ideal candidate is a senior IT support professional with experience in Windows desktop applications, VMware, SAN storage, and information security, capable of providing remote support for government agencies.

Must-Have Skills

Windows Desktop applicationsSQL ServerVMwareSystem networkingInformation security

Nice-to-Have Skills

PKIMS Windows 2003 Terminal Server

Tools & Platforms

VMwareEMCSAN storageMicrosoft WindowsBroadworksPolycomBlackBerryApple iOS

Required Skills

Windows Desktop applicationsRemote accessMS Windows 7SQL ServerVMwareEMCSAN storageCloud as a serviceBroadworksPolycomBlackBerryApple iOSInformation securityWireless technologiesSystem networking

Hard Skills

Windows Desktop applicationsRemote accessMS Windows 7SQL ServerVMwareEMCSAN storageCloud as a serviceBroadworksPolycomBlackBerryApple iOSInformation securityWireless technologiesSystem networking

Soft Skills

interpersonalprofessional maturitycommunicationindependent worktechnical advice

Industry & Role

Industry Government/Public Sector
Job Function Remote IT support and system management for government agencies
Role Subtype Help Desk L2
Tech Domains Windows Server, VMware, SQL / PostgreSQL, Cybersecurity, Networking / TCP-IP

Keywords for Your Resume

help desksystem administratorwindowswindows 7sql servervmwareemcsan storagecloud as a servicebroadworkspolycomblackberryapple iosinformation securitywireless technologiessystem networkingremote supportIT supporthelp desk supportseniorWindows Desktop applicationsSQL ServerVMwareSystem networkingInformation securityHelp deskRemote supportSAN storageWireless technologies

Deal Breakers

Lack of Windows or VMware experience, No experience with security or networking, No remote support background

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile