✦ Luna Orbit — IT Support & Helpdesk

Enterprise Monitoring Tool Engineer (IT SE III) (Government)

at AT&T

📍 Chantilly, Virginia Hybrid 💰 $108K – $175K USD / year Posted March 13, 2026
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Position Details

Salary $108K – $175K USD / year
Type Full-Time
Experience mid
Exp. Years 0+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves supporting enterprise monitoring tools, managing system integrations, troubleshooting issues, and providing SME guidance within a government security environment.

Key Responsibilities

  • Manage and support OBM environment
  • Integrate monitoring with ITSM tools
  • Troubleshoot complex issues
  • Provide SME guidance
  • Document procedures

Technical Overview

Technical scope includes enterprise monitoring with OBM, Linux system management, ITSM integration, event and incident management, and troubleshooting in a security-sensitive setting.

Ideal Candidate

The ideal candidate is an experienced enterprise monitoring engineer with proficiency in Linux (Red Hat), supporting OBM environments, and capable of troubleshooting complex issues. They should hold a TS/SCI clearance with polygraph and have experience with ITSM integrations and documentation.

Must-Have Skills

Experience with enterprise monitoring tools (OBM)Strong proficiency in Linux (Red Hat Enterprise Linux)Experience with integrations between monitoring tools and ITSM platformsAbility to troubleshoot complex issuesProvide SME support and guidance

Nice-to-Have Skills

Experience with OpenText NNMiKnowledge of ITSM toolsExperience with scripting for automationFamiliarity with network and infrastructure monitoring

Tools & Platforms

OpenText Operations Bridge ManagerOBMLinux (Red Hat Enterprise Linux)ITSM toolsNNMi

Required Skills

OpenText Operations Bridge ManagerOBMLinuxRed Hat Enterprise LinuxITSMIntegrationMonitoringEvent ManagementTroubleshootingDocumentation

Hard Skills

OpenText Operations Bridge ManagerLinuxRed Hat Enterprise LinuxOBMITSMIntegrationMonitoringEvent ManagementTroubleshootingDocumentation

Soft Skills

communicationproblem-solvingteamworkcollaborationtechnical documentation

Certifications

Required

DoD 8140 IAT Level 2

Industry & Role

Industry Government/Public Sector
Job Function Support and maintain enterprise monitoring systems for government operations

Clearance & Visa

Clearance Required TS/SCI with polygraph

Keywords for Your Resume

OpenText Operations Bridge ManagerOBMLinuxRed Hat Enterprise LinuxITSMIntegrationMonitoringEvent ManagementTroubleshootingDocumentationTS/SCI with polygraph

Deal Breakers

Lack of TS/SCI clearance with polygraph, No experience with enterprise monitoring tools (OBM), Inability to work in Chantilly, Virginia, No Linux proficiency, No experience with ITSM integrations

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