✦ Luna Orbit — IT Support & Helpdesk

Enterprise Solution Architect, MarTech Focus

at American Family Insurance Group

📍 2 Locations Hybrid Posted March 13, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves designing and implementing marketing technology solutions with a focus on Salesforce platforms, data management, and cross-team collaboration to support business growth.

Key Responsibilities

  • Define architecture and roadmap
  • Collaborate with stakeholders
  • Design solutions
  • Manage data strategies
  • Ensure seamless integration

Technical Overview

Technical scope includes Salesforce Marketing Cloud, Salesforce Service Cloud, Data360, system architecture, data integration, and strategic planning.

Ideal Candidate

The ideal candidate is a solution architect with extensive experience in Salesforce platforms, especially Marketing Cloud and Service Cloud. They have a strong background in data management, system architecture, and cross-functional collaboration to drive marketing technology initiatives.

Must-Have Skills

Deep understanding of Salesforce platformExperience designing and implementing solutionsData management and architectureRoadmap creationStakeholder collaboration

Nice-to-Have Skills

Marketing automationData governanceExternal service provider integrationSolution documentation

Tools & Platforms

Salesforce Marketing CloudSalesforce Service CloudData360architecture tools

Required Skills

SalesforceSalesforce Marketing CloudSalesforce Service CloudData360architecturedata managementintegrationsolution designroadmap developmentstakeholder collaboration

Hard Skills

SalesforceSalesforce Marketing CloudSalesforce Service CloudData360architecturedata managementintegrationroadmap developmentsolution designdata modelingsystem analysis

Soft Skills

collaborationleadershipcommunicationstrategic thinkingproblem-solvingcross-functional teamworkproject management

Industry & Role

Industry Marketing Technology
Job Function Solution architect for marketing technology

Keywords for Your Resume

SalesforceSalesforce Marketing CloudSalesforce Service CloudData360architecturedata managementintegrationsolution designroadmap developmentstakeholder collaborationmarketing automationdata governancesystem analysiscross-functional teamworkproject managementroadmap

Deal Breakers

Lack of Salesforce platform experience, No experience with marketing automation tools, Unfamiliar with data management or architecture, No stakeholder collaboration experience

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