Must-Have Skills
Bachelor’s degree in computer sciencebusinessor a related fieldAt least 4 years of experience in technical solutions product management within a SaaS environmentor CRM management consultingincluding 2 years focused on SalesforceExperience with product roadmaps and delivering enhancements or new capabilities in enterprise systemsFamiliarity with Salesforce capabilities and business processesStrong knowledge of Salesforce products including Service Cloud and Experience Cloud requiredSalesforce certifications preferred (e.g.AdministratorService Cloud Consultant)Agile experience required (Scrum or SAFe); Certified Scrum Product Owner (CSPO) preferredWillingness to travel up to 20%
Nice-to-Have Skills
Revenue CloudETMSales CloudNetSuite ERP is a plusSalesforce certifications
Tools & Platforms
SalesforceService CloudExperience CloudSales CloudRevenue CloudNetSuite ERPSalesforce AdminSalesforce CertificationsCSPOJiraConfluence
Hard Skills
SalesforceService CloudExperience CloudSales CloudRevenue CloudNetSuite ERPSalesforce AdminSalesforce certificationsCSPOAgileScrumEpicsUser storiesBacklog groomingSprint planningRelease notesCRM managementEducation technologyRemoteEastern time zone
Soft Skills
collaborationcommunicationprioritizationstakeholder managementfacilitationproblem-solvinganalytical thinking
Certifications
Preferred
Salesforce certifications (AdministratorService Cloud Consultant)
Keywords for Your Resume
enterprise systems product managersalesforceservice cloudexperience cloudsales cloudrevenue cloudnetsuite erpsalesforce adminsalesforce certificationscspoagilescrumepicsuser storiesbacklog groomingsprint planningrelease notescrm managementeducation technologyremoteeastern time zonestakeholder managementroadmaprequirements gathering
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