Position Details

Salary $167K – $204K USD / year

Type Full-Time

Experience senior

Exp. Years 10+ years

Education Not specified

Category System Administration

About this role

This role is responsible for delivering and operating Entra ID and Active Directory services that support enterprise infrastructure and business applications. You will manage authentication strategy and roadmaps (on-premise, cloud, and hybrid), ensure SLAs are met, and raise the maturity of IAM services through monitoring, automation, and improved resiliency.

Key Responsibilities

Serve as an Active Directory and Entra ID Operations Engineer for IAM
Deliver and support multi-year plans for on-premise, cloud-based, and hybrid directory services solutions
Deliver and support workforce authentication using SSO, MFA, and conditional access policies
Define best-practice troubleshooting processes and operational monitoring standards for Entra ID services
Create automation and self-service solutions to improve resiliency and track IAM service maturity

Technical Overview

You will operate and improve Microsoft Entra ID and Microsoft Active Directory directory services, including workforce authentication with Single Sign-On (SSO), Multi-Factor Authentication (MFA), and conditional access policies. The work emphasizes troubleshooting methodology, operational monitoring, automation, and self-service to improve resiliency and service maturity.

Ideal Candidate

The ideal candidate is a senior identity and access management operations engineer with 10+ years focused on directory services such as Microsoft Active Directory and Microsoft Entra ID. They have hands-on experience delivering workforce authentication using Single Sign-On (SSO), Multi-Factor Authentication (MFA), and conditional access policies, and they can improve IAM service maturity through monitoring, automation, and stakeholder coordination.

Must-Have Skills

Serve as an Active Directory and Entra ID Operations Engineer for the IAM departmentDeliver and support the multi-year plan incorporating on-premisecloud-basedand hybrid directory services solutionsDeliver and support the multi-year plan for workforce authentication leveraging SSOMFAand conditional access policies

Tools & Platforms

Entra IDMicrosoft Active DirectoryActive DirectoryMicrosoft Office 365Microsoft 365SSOMFAconditional access

Required Skills

Entra IDActive Directorydirectory servicesworkforce authenticationSingle Sign-OnSSOMulti-Factor AuthenticationMFAconditional access policiestroubleshooting processesoperational monitoringautomationself-serviceresiliencyinformation security strategyinformation security architectureservice level agreements

Hard Skills

Entra IDActive DirectoryActive Directory servicesdirectory servicescloud-based directory serviceshybrid directory services solutionsworkforce authenticationSingle Sign-OnMulti-Factor AuthenticationMFAconditional access policiestroubleshooting processesoperational monitoringautomationself-serviceinformation security strategyinformation security architectureservice level agreementsSSO

Soft Skills

collaborationcoordinationstakeholder communicationrisk managementissue escalationprogram communicationsmetrics reporting

Industry & Role

Industry Insurance

Job Function Operate and evolve enterprise identity services using Entra ID and Active Directory for secure workforce authentication.

Role Subtype Identity & Access Management Engineer

Tech Domains Active Directory, Microsoft 365, Azure

Keywords for Your Resume

Entra ID/ Active Directory Ops EngineerIdentity and Access Management (IAM) Operations EngineerActive DirectoryActive Directory servicesEntra IDMicrosoft Entra IDMicrosoft Active Directorydirectory servicesMicrosoft Office365Microsoft Office 365Microsoft 365Single Sign-OnSSOMulti-Factor AuthenticationMFAconditional access policiesworkforce authenticationand conditional access policiesservice level agreementsoperational monitoringtroubleshooting processesautomationself-serviceresiliencyinformation security strategyinformation security architectureActive Directory and Entra ID Operations Engineer

Deal Breakers

Must have 10+ years Information Security experience with strong focus in directory services platforms (MS Active Directory, MS Entra ID, MS Office365), Must be able to deliver workforce authentication leveraging SSO, MFA, and conditional access policies

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