Position Details
About this role
This role involves providing customer support, managing data entry tasks, and facilitating communication between clients and internal teams from a remote setting.
Key Responsibilities
- Handle outbound calls and customer inquiries
- Manage data entry and client records
- Support client appointments and follow-ups
- Analyze customer feedback
- Maintain organized documentation
Technical Overview
Utilizes Microsoft Office applications and CRM platforms to handle customer inquiries, support, and data management in a remote environment.
Ideal Candidate
The ideal candidate is an entry-level professional with strong communication skills, basic experience in customer support or call centers, and proficiency in Microsoft Office and CRM systems. Bilingual abilities are a plus, and they should be detail-oriented and capable of managing multiple tasks remotely.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with CRM systems, Inability to work remotely, Poor communication skills, No customer support background
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