Position Details
About this role
Epic Certified Orders Analyst provides application support and optimization of Epic Orders workflows within the Division of State Operated Healthcare Facilities, collaborating with clinicians and ancillary staff to implement and validate orders functionality.
Key Responsibilities
- Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support)
- Collaborate with physicians, nurses, pharmacists, and ancillary staff to translate requirements into system functionality
- Participate in system testing, integrated validation, and change management processes
- Troubleshoot issues escalated via ServiceNow, providing timely resolution
- Support compliance with CMS, Joint Commission, and NC state policies
Technical Overview
Involves Epic Orders workflows (CPOE, order sets, protocols), testing (SIT/UAT), integration with other Epic modules, and compliance with CMS/Joint Commission; uses ServiceNow for issue resolution.
Ideal Candidate
The ideal candidate is an EPIC Certified Orders Analyst with hands-on experience configuring Epic Orders workflows (CPOE, order sets, decision support), collaborating with clinical teams, testing, and ensuring regulatory compliance across 13 state-operated facilities.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of Epic certification, No Epic Orders experience, No healthcare domain experience
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