About this role
CPL ARCHITECTS ENGINEERS LANDSCAPE ARCHITECT is hiring an ERP System Administrator responsible for maintaining and supporting the Deltek Vantagepoint ERP environment. The role includes front-line support, user security management, data integrity work, documentation, training, and supporting upgrades and version releases.
Key Responsibilities
- Maintain and configure Deltek Vantagepoint and EleVia electronic invoicing software
- Provide front-line ERP support and manage ConnectWise help desk ticketing boards
- Manage user security and ensure data integrity (analysis, quality control)
- Develop and document technical processes plus deliver staff training and materials
- Support Vantagepoint upgrades including testing and version release communication
Technical Overview
This role centers on Deltek Vantagepoint administration and configuration, plus support integration for EleVia electronic invoicing software. The administrator will manage ConnectWise help desk ticketing boards, implement workflows/stored procedures/alerts, build reports and dashboards, and participate in testing and rollouts of Vantagepoint upgrades while supporting web and mobile application use cases.
Ideal Candidate
The ideal candidate has 3+ years of systems administration experience specifically with Deltek Vantagepoint (or similar ERP platforms) and can own day-to-day maintenance, configuration, and support. They are comfortable supporting both web and mobile application use cases, managing user security, ensuring data integrity, and delivering clear training and documentation for staff.
Must-Have Skills
Minimum of three (3) years of systems administration experience in Deltek Vantagepoint or ERP systemsExperience in web and mobile applications supportMaintenance and configuration of ERP systemDeltek VantagepointEleVia electronic invoicing softwareFront-line support for Deltek Vantagepoint including management of ConnectWise help desk ticketing boards
Tools & Platforms
Deltek VantagepointEleVia electronic invoicing softwareConnectWiseConnectWise help desk ticketing boardsglobal reportsdashboardscompany intranetDeltek Support
Required Skills
Deltek VantagepointEleVia electronic invoicing softwareConnectWise help desk ticketing boardsuser securitydata integritydata analysisdata managementdata quality controltechnical process developmenttraining deliveryworkflowsstored proceduresalertsglobal reportsdashboardssearchesVantagepoint upgradesweb and mobile applications support
Hard Skills
Deltek VantagepointERP system administrationEleVia electronic invoicing softwareConnectWise help desk ticketing boardsuser security managementdata integritydata analysisdata managementdata quality controltechnical process developmentconfiguration documentationtraining deliverytechnical documentationworkflowsstored proceduresalertsglobal reportsdashboardssearchesVantagepoint upgradestesting groups for upgradeslearning and implementing best practices of the Deltek Vantagepoint platformversion upgrades communicationmanagement of ERP support issuesend-user application supporttechnical problem resolutionprimary liaison to Deltek Supportconfigure workflowsstored proceduresand alerts
Soft Skills
collaboration with Finance and functional departmentsdocumentation and training communicationownership and go-to expertisecross-functional partneringability to support end users and resolve issues
Keywords for Your Resume
ERP System AdministratorERPSystems AdministratorDeltek VantagepointDeltek Vantagepoint platformEleVia electronic invoicing softwareConnectWisehelp desk ticketing boardsuser securitydata integritydata analysisdata quality controltechnical processesconfiguration of ERP systemtraining materialsworkflowsstored proceduresalertsglobal reportsdashboardssearchesVantagepoint upgradesversion upgradesweb and mobile applications support
Deal Breakers
Must have minimum of three (3) years of systems administration experience in Deltek Vantagepoint or ERP systems (required), Must have experience in web and mobile applications support (required), Role is on-site in Tampa, FL
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