Position Details
About this role
This role involves developing, customizing, and supporting the ServiceNow platform across various modules to improve IT service management and operational efficiency.
Key Responsibilities
- Design and maintain ServiceNow modules
- Develop scripts and integrations
- Support ITSM processes
- Manage CMDB and Discovery
- Enhance Service Portal and analytics
Technical Overview
Technical scope includes ServiceNow platform development, scripting in JavaScript, API integrations, and module management including ITSM, ITAM, ITOM, GRC, and Discovery.
Ideal Candidate
The ideal candidate is a senior ServiceNow developer with over 7 years of hands-on experience in ITSM, ITAM, and ITOM modules, proficient in scripting and platform customization. They possess strong communication skills and a solid understanding of ITIL best practices.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of 7+ years ServiceNow experience, No experience with ITSM, ITAM, ITOM, Inability to work on-site in Redmond, WA
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