Position Details
About this role
This role involves managing customer engagement SaaS products, driving product initiatives, and collaborating with technical teams to improve customer retention and growth.
Key Responsibilities
- Drive product initiatives for pulseM and Customer Lobby
- Analyze customer needs and convert into requirements
- Collaborate with developers and engineers
- Evaluate technical risks
- Implement beta tests
Technical Overview
The technical environment includes APIs, data pipelines, workflows, automated systems, and SaaS platforms, with a focus on customer engagement tools.
Ideal Candidate
The ideal candidate is a problem-solving product manager with experience in SaaS solutions, API development, and data pipelines. They should have strong analytical and communication skills, with a background in engineering or product design, and be comfortable working remotely.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of SaaS product management experience, No experience with APIs or data pipelines, Inability to work remotely, No problem-solving skills
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