✦ Luna Orbit — Executive & General Management

Executive Director, Business Data and Analytics - Member Value

at United Services Automobile Assn.

📍 8 Locations Hybrid 💰 $195K – $351K USD / year Posted April 02, 2026
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Position Details

Salary $195K – $351K USD / year
Type Full-Time
Experience executive
Exp. Years 10 years data and analytics
Education Bachelor's Degree
Category Executive & General Management

About this role

Executive Director of Business Data and Analytics for USAA's Member Value; leads the Comprehensive Insight Capability to transform member data into actionable intelligence, focusing on predictive analytics and Next Best Action strategies.

Key Responsibilities

  • Strategic data & analytics leadership across CoSA
  • Define data & analytics vision
  • Oversee end-to-end data processes
  • Champion information governance
  • Develop talent and manage budget

Technical Overview

Deep experience with large-scale data storage and governance, analytics platforms, and predictive modeling; strong leadership and Agile program management; capability to translate data into strategic business outcomes.

Ideal Candidate

The ideal candidate is an executive-level data and analytics leader with 10+ years of experience in a financial services environment, strong NBA/personalization analytics expertise, and a proven ability to influence senior leadership and build high-performing analytics teams.

Must-Have Skills

Bachelor's Degree in StatisticsMathematicsOperations ResearchEngineering or other quantitative field10 years data and analytics experience4 years of people leadershipExperience leading projects using Agile methodologiesExecutive-level business acumen

Nice-to-Have Skills

Advanced degree in quantitative fieldMilitary service or military spouseProficiency in personalization analytics and NBA strategiesExperience building analytics teams

Tools & Platforms

TableauPower BIPythonRSQLData Visualization

Required Skills

data storagedata preparationdata explorationinformation governanceanalyticsinformation deliverypredictive modelingNBA analyticsNext Best Action analyticsdata visualizationOKRsKPIsKRIsrisk managementcompliance

Hard Skills

data storagedata preparationdata explorationinformation governanceanalyticsinformation deliverypredictive modelingNBA analyticsNext Best Action (NBA) analyticsdata visualizationOKRsKPIsKRIsrisk managementcompliance

Soft Skills

leadershipcommunicationstrategic thinkingstakeholder managementteam development

Certifications

Preferred

Advanced analytics certifications

Industry & Role

Industry Insurance
Job Function Lead data and analytics strategy to optimize member value and engagement across USAA
Role Subtype Executive Director
Tech Domains Tableau, Power BI, Python, R, SQL, Data Visualization, Data Analysis, OKRs, KPIs, KRIs

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

executive directordata and analyticsmember valuecomprehensive insight capabilitynba analyticsnext best actionpersonalization analyticsinformation governanceanalytics platformsrisk managementcomplianceagile methodologiesleadershipdata storytellingdata storagedata preparationdata explorationdata visualizationOKRsKPIsKRIsdata strategyUSAAinsurancedata analyticspredictive modelingagile leadershipstakeholder management

Deal Breakers

Bachelor's degree required, 10 years data & analytics experience, 4 years leadership experience, Ability to operate in a hybrid work environment

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