Position Details

Type Not Specified

Experience lead

Exp. Years 2-3+ years

Education Bachelor's degree preferred; Cosmetology license required where state law requires

Category Executive & General Management

About this role

Experience Manager leads Ulta Beauty teams to deliver guest experiences and top-line sales across salon and retail services. It requires strong leadership, scheduling, budgeting, and brand education.

Key Responsibilities

Lead through mission and values
Drive profitability and performance
Manage staffing and scheduling
Develop and coach team
Ensure compliance and guest experience

Technical Overview

Management role with emphasis on people leadership, payroll budgeting, scheduling, inventory, and compliance with brand standards.

Ideal Candidate

The ideal candidate is a mid-to-senior level retail manager with 2-3+ years leadership in beauty or retail, licensed cosmetology where required, and a track record of improving guest experience and sales.

Must-Have Skills

2-3+ years relevantfast-paced retail management work experienceCosmetology license and/or a cosmetology management license where required by state law

Nice-to-Have Skills

Cosmetology management experienceBrand partner relationshipsBrand educationOngoing training

Tools & Platforms

Point of Sale systemMicrosoft Officescheduling toolbrand education materials

Required Skills

retail managementleadershipguest experienceschedulingpayroll budgetinginventory controlproduct demonstrationsmakeup applicationsskincare analysisomni-channel

Hard Skills

Point of Sale systemMicrosoft OfficePayroll budgetingInventory controlGuest experience deliveryCustomer relationship managementProduct demonstrationsMakeup applicationsSkincare analysisSchedulingTeam leadershipCompliance standards

Soft Skills

leadershipcommunicationcollaborationcoachingtime managementstrategic thinkingproblem solving

Industry & Role

Industry Retail

Job Function Lead store operations, sales, and guest experience through team leadership and process management.

Role Subtype Experience Manager

Keywords for Your Resume

experience managerulta beautyretail managementcosmetology licensecosmetology management licenseguest experienceNPSpayroll budgetsstore schedulinginventory controlteam leadershipbrand partner relationshipsbrand educationcosmetics servicesomni-channel

Deal Breakers

Cosmetology license not held where required by state law, No relevant retail management experience

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