About this role
Lead Manager at Ulta Beauty oversees salon and boutique services, drives top-line sales, and ensures guest satisfaction. The role requires strong leadership, strategic scheduling, and accountability for NPS/loyalty metrics.
Key Responsibilities
- Attract/hire and lead talent
- drive services and retail sales
- manage scheduling and payroll
- oversee inventory and loss prevention
- uphold guest experience standards
Technical Overview
Retail management with service and cosmetics focus; uses scheduling tools and POS systems; emphasizes infection control and brand education.
Ideal Candidate
The ideal candidate is a mid-level retail manager with cosmetology credentials, 2-3+ years in fast-paced retail leadership, and a track record of growing services and retail sales while managing payroll and budgets.
Must-Have Skills
Bachelor's degree preferredCosmetology license and/or a cosmetology management license where required by state law2-3+ years relevantfast-paced retail management work experienceFinancial management: budgeting/payrollCosmetology management: advanced competency in servicesincluding salesguest experienceand product attachment
Nice-to-Have Skills
Cosmetology licenseCosmetology management license
Tools & Platforms
POS systemMicrosoft OfficeApple devicesscheduling tooltask management tool
Required Skills
customer servicemakeup applicationsskincare analysisproduct demonstrationsretail salesteam leadershipstore schedulingpayroll budgetinginventory controlbrand educationcategory educationinfection controlomni-channelloyalty programscredit management
Hard Skills
customer servicemakeup applicationsskincare analysisproduct demonstrationsretail salesteam leadershipstore schedulingpayroll budgetinginventory controlbrand educationcategory educationinfection controlomni-channelloyalty programscredit management
Soft Skills
leadershipcommunicationcollaborationcoachingtime managementadaptabilityproblem-solving
Certifications
Required
Cosmetology licenseCosmetology management license (where required by state law)
Keywords for Your Resume
experience managerulta beautyretail managementcosmetology licensecosmetology management licensenet promoter scorenpsguest experiencesales growthpayroll budgetingschedulinginventory controlbrand educationcategory educationomni-channelloyalty programcredit managementcustomer servicemakeup applicationsskincare analysisproduct demonstrationsleadershipon-sitefull-time
Deal Breakers
Cosmetology license required, 2-3+ years retail management experience required
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