✦ Luna Orbit — Consulting & Advisory

Fiduciary Support Specialist II (Atlanta, GA.)

at Truist Financial

📍 Atlanta, GA Unknown Posted April 16, 2026
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Consulting & Advisory

This role supports the coordinated delivery of personal trust administration for a complex portfolio of affluent clients. You will provide comprehensive support to Trust Advisors by processing routine transactions, maintaining client records, using trust systems to monitor accounts and create reports, and helping drive sales retention efforts through scheduling and follow-ups.

  • Facilitate day-to-day transactional needs including deposits, distributions, payments, and transfers
  • Enter and maintain client records and monitor transactions and data accuracy and timeliness
  • Use trust systems to affect transactions, monitor accounts, and create reports
  • Respond to client requests within authority and provide exceptionally responsive personal service
  • Support sales and retention with scheduling appointments, follow-up calls, and client meeting preparation

Non-technical operations role centered on trust administration workflows, client record management, transaction execution in trust systems, and reporting for personal trust portfolios.

The ideal candidate has 3+ years of fiduciary support or trust-related client service experience supporting personal trust administration for affluent clients. They are strong in maintaining accurate client records, executing transactions using trust systems, creating reports, and delivering highly responsive, relationship-focused client service alongside Trust Advisors and the Wealth team.

English (Required)3+ years in the role as a Fiduciary Support Specialisttrust experienceinvestmentbanking or financial planning-related client service experience (as stated: 3+ years ... ex)support coordinated delivery of personal trust administrationcomprehensive client support to Trust Advisorsenter and maintain appropriate client recordsutilize various trust systems to affect transactionsmonitor accountsand create reports
fiduciary supportpersonal trust administration supportclient recordstrust systemsdepositsdistributionspaymentstransfersreport creationrelationship managementwealth client service
personal trust administration supporttrust client supportprocessing depositsprocessing distributionsprocessing paymentsprocessing transfersprocessing routine transactionsenter and maintain client recordsmonitor client transactionsmonitor client data for accuracy and timelinessmaintain appropriate documentation of client transactionsutilize trust systems to affect transactionsmonitor accountscreate reportsrespond to client requests for information and assistance within appropriate level of authorityscheduling appointmentsclient meeting preparationfollow-up telephone callsonboarding new teammatestraining
relationship managementclient serviceresponsive and personal serviceteam collaborationcooperationtrust-buildingadvocacy for wealth clients with other business unitscommunicationprioritizationattention to detail
Industry Banking
Job Function Provide fiduciary support to deliver personal trust administration and exceptional client service.
Role Subtype Customer Support Specialist
Fiduciary Support SpecialistFiduciary Support Specialist IItrust experiencepersonal trust administrationclient recordsclient transactionsclient datatrust systemscreate reportsdepositsdistributionspaymentstransfersrelationship managementTrust AdvisorsWealth teamonboarding new teammatestrainingwealth clientssales and retention effortclient meeting preparationfollow-up telephone callsresponsive and personal service

English fluency required, 3+ years in the role as a Fiduciary Support Specialist, trust experience, investment, banking or financial planning-related client service experience

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