✦ Luna Orbit — Project & Program Management

Field Custom Services Project Manager - Tulsa, OK

at Best Buy

📍 Remote, US Remote 💰 $63K – $112K USD / year Posted April 14, 2026
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Position Details

Salary $63K – $112K USD / year
Type Full-Time
Experience mid
Exp. Years 2 years
Education Bachelor’s degree in operations management, distribution, logistics, business or related field (preferred)
Category Project & Program Management

About this role

Oversee custom installation projects within a designated region, ensuring they are completed accurately, on-time, and within budget. Lead and develop a team of installers, coordinate with in-home designers and sales leadership, and serve as the main customer point of contact through the fulfillment phase.

Key Responsibilities

  • Lead all custom installation projects to completion accurately, on-time, and within budget
  • Conduct site visits for technical expertise, safety compliance and customer experience
  • Work directly with in-home designers to ensure fulfillment and complex sales strategies are executed
  • Act as the main point of contact for customers regarding custom services through the fulfillment phase
  • Ensure operational consistency, strategic alignment, and performance accountability

Technical Overview

This role focuses on field-based project execution and technical oversight through site visits. It emphasizes safety compliance, technical expertise in custom installations, and coordinated fulfillment across stakeholders.

Ideal Candidate

The ideal candidate is a mid-level project manager with 2+ years supervising teams and leading sales, installation, operations, or customer service work. They have hands-on experience running custom installation projects, conducting site visits for technical/safety compliance, and coordinating with in-home designers and customers through the fulfillment phase.

Must-Have Skills

2 years of experience as a supervisor or manager2 years of salesinstallationoperations or customer service experienceCurrentvalid driver's licenseMust be at least 21 years oldHave and maintain a driving record which meets Best Buy safety standardsAcquire and maintain any state or local licensingas requiredwithin 90 days of hire

Nice-to-Have Skills

Experience working in custom integrationproject managementconstruction or related fieldExperience managing a remote workforceBachelor’s degree in operations managementdistributionlogisticsbusiness or related field

Required Skills

custom installation projectsin-home designersproject managementsite visitstechnical expertisesafety compliancecustomer experiencefulfillment phaseoperational consistencyperformance accountabilitydriver's licensedriving recordstate or local licensing

Hard Skills

custom installation projectsin-home designersproject managementsite visitstechnical expertisesafety compliancecustomer experiencefulfillment phaseinstallation projects on-timeinstallation projects within budgetoperational consistencyperformance accountabilitysafety standardscleanliness and organization standardsdriving record which meets Best Buy safety standardscurrentvalid driver's licensestate or local licensing (required within 90 days of hire)

Soft Skills

leadershipteam culture buildingengagementbelongingcustomer communicationcross-functional collaborationstakeholder managementtime managementorganizational skillsrisk/safety mindset

Industry & Role

Industry Retail
Job Function Manage and execute custom installation projects and lead installers for customer fulfillment and safety-compliant delivery.
Role Subtype Project Manager

Keywords for Your Resume

Field Custom Services Project ManagerProject Managercustom installation projectsin-home designerssales leaderscustom services modelinstallerssite visitstechnical expertisesafety compliancecustomer experiencefulfillment phasepoint of contactoperational consistencystrategic alignmentperformance accountabilitywithin budgeton-timeCurrentvalid driver's licensedriving recordstate or local licensingremote workforcecustom integrationproject management

Deal Breakers

Current, valid driver's license, Must be at least 21 years old, 2 years of experience as a supervisor or manager, Acquire and maintain any state or local licensing, as required, within 90 days of hire

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