Position Details
About this role
This Field Operations Associate role supports KeepStock and branch operations in a specific market, serving key customers both in the branch and on customer sites. The position is heavily customer-facing and focuses on capturing sales/service opportunities while delivering a complete, accurate customer experience.
Key Responsibilities
- Own the entire customer experience in the branch
- Serve customers on their sites while servicing accounts
- Perform accurate order entry and maintenance
- Pick and load products safely and accurately
- Use communication and time management to drive sales/service opportunities
Technical Overview
The role includes computer acumen for order-related tasks (order entry and maintenance) but does not specify enterprise software or technical systems in the provided text.
Ideal Candidate
The ideal candidate is an entry-level operations professional who enjoys customer-facing work in a branch and on-site/on-the-road role. They are agile and well organized, comfortable with computer acumen for order processing, and focused on driving sales/service opportunities and customer loyalty.
Must-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Must be able to work in the Grainger Canada branch and on the road servicing customer accounts, Must perform customer-facing duties
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