Position Details
About this role
Verizon seeks a Field Operations Manager to oversee day-to-day operations of a field crew responsible for maintaining and installing Verizon's network in Tuckahoe, NY. The role focuses on coaching and developing a unionized team, ensuring safety, compliance, and high-quality service delivery while meeting performance metrics.
Key Responsibilities
- manage day-to-day operations of field crew
- coach and develop direct reports
- lead union-represented employees to deliver customer service
- manage multiple tasks and priorities in service delivery
- train on compliance, safety, systems
Technical Overview
Leads and coordinates installation, maintenance, and construction of network services; emphasizes safety, compliance, and training; involves data-driven evaluation of team performance and service delivery.
Ideal Candidate
The ideal candidate is a field operations manager with experience leading unionized field crews in a telecom network environment, strong leadership and safety training focus, proven ability to manage multiple tasks and meet performance metrics.
Must-Have Skills
None listed
Required Skills
Soft Skills
Industry & Role
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