✦ Luna Orbit — IT Support & Helpdesk

Field Service Engineer (Field Remote - Dallas, TX)

at PerkinElmer

📍 Remote, US Remote 💰 $70K – $80K USD / year Posted March 23, 2026
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Position Details

Salary $70K – $80K USD / year
Type Full-Time
Experience entry
Exp. Years 3+ years
Education Bachelor's in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline
Category IT Support & Helpdesk

About this role

Providing remote installation, troubleshooting, and maintenance support for complex laboratory equipment, ensuring operational efficiency and customer satisfaction.

Key Responsibilities

  • Perform installations
  • Troubleshoot equipment
  • Maintain systems
  • Support customers remotely
  • Manage inventory

Technical Overview

Support involves hardware/software troubleshooting, system maintenance, and customer training, primarily in laboratory and medical equipment environments, with proficiency in MS Office and diagnostic tools.

Ideal Candidate

The ideal candidate is an entry-level or experienced field service engineer with at least 3 years of laboratory equipment repair experience, strong troubleshooting skills, and the ability to support customers remotely in the Dallas area.

Must-Have Skills

BA in Applied ScienceBiologyChemistryElectronicsMathematicsEngineeringor related discipline3 years direct experience with repair of laboratory equipment

Nice-to-Have Skills

Training and supportEquipment inventory management

Tools & Platforms

MS OfficeTest equipmentTelecommunication equipment

Required Skills

laboratory equipment repairinstallationtroubleshootingsystem maintenancecustomer supportnetworkingMS Office

Hard Skills

InstallationTroubleshootingSystem maintenanceCustomer supportNetworkingSoftware supportMS OfficeEquipment management

Soft Skills

Interpersonal skillsCommunicationCustomer serviceAttention to detailTeamworkTime management

Industry & Role

Industry Healthcare / Medical / Laboratory Equipment
Job Function Remote technical support and maintenance for laboratory equipment
Role Subtype Help Desk L1

Keywords for Your Resume

field service engineerlaboratory equipment repairinstallationtroubleshootingsystem maintenancecustomer supportnetworkingsoftware supportMS Officetrainingsupportequipment managementdiagnosticssupport engineerremote servicetechnical supportlaboratory equipment

Deal Breakers

No laboratory equipment repair experience, Lack of technical troubleshooting skills, Inability to work remotely

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