Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Engineering (Non-Software)

About this role

Field Service Technician II providing on-site installation, troubleshooting, maintenance and commissioning of equipment, with remote support and cross-team collaboration.

Key Responsibilities

On-site installation and commissioning; Troubleshooting and maintenance of equipment; Training of third-party users; Communicate project status to customers; Document field service records

Technical Overview

Hands-on electronics and hardware troubleshooting with microcontrollers; uses Microsoft Office for reporting; familiar with FTP, IP protocols, and serial communications; capable of working independently and at heights.

Ideal Candidate

The ideal candidate is a hands-on field service technician with electronics troubleshooting experience, capable of on-site work and remote collaboration, and strong communication skills to coordinate with customers and project teams.

Must-Have Skills

Technical aptitude with electronics troubleshootingProficient use of Microsoft Office SuiteFamiliar with FTPIP protocolsserial communicationsand microcontrollersEffective verbal and written communicationAbility to work independently to diagnose and solve problems

Tools & Platforms

Microsoft Office SuiteFTPIP protocolsSerial communicationsMicrocontrollers

Required Skills

On-site installationTroubleshootingMaintenanceCommissioningMicrosoft Office SuiteFTPIP protocolsSerial communicationsMicrocontrollersElectronics troubleshootingProblem solvingIndependent workCommunication

Hard Skills

On-site installationTroubleshootingMaintenanceCommissioningTraining third party usersMicrosoft Office SuiteFTPIP protocolsSerial communicationsMicrocontrollersElectronics troubleshootingTechnical aptitude

Soft Skills

CommunicationOrganizational skillsProblem-solvingAbility to work independently

Industry & Role

Industry Industrial

Job Function Deliver on-site technical services including installation, troubleshooting, and commissioning of equipment while coordinating with stakeholders

Role Subtype Field Technician

Tech Domains Microsoft 365, Windows Server, Active Directory, Networking / TCP-IP, ITSM / ServiceNow

Keywords for Your Resume

field service technicianon-siteequipment installationtroubleshootingmaintenancecommissioningMicrosoft Office SuiteFTPIP protocolsserial communicationsmicrocontrollerselectronics troubleshootingindependent workcommunicationcustomer interactionproofingdocumentationremoteblueprintsinstallation

Deal Breakers

Inability to perform on-site work or lift up to 50 lbs, Lack of ability to work independently

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