✦ Luna Orbit — IT Support & Helpdesk

Field Services Technician I (West Central Florida - WM)

at DAS Health

📍 Saint Petersburg, FL, US Hybrid Posted March 04, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Full-Time
Experience entry
Exp. Years 1-3 years
Education High School Diploma or GED
Category IT Support & Helpdesk

About this role

This role involves providing onsite and remote technical support for healthcare clients, troubleshooting hardware and software issues, and maintaining documentation in a hybrid work environment.

Key Responsibilities

  • Provide technical support at client sites
  • Troubleshoot hardware and software issues
  • Manage support tickets and SLAs
  • Maintain documentation in IT Glue
  • Travel within the region

Technical Overview

The technical environment includes Windows, macOS, Linux, Microsoft 365, Azure, AWS, and WVD, with a focus on hardware/software troubleshooting and client support.

Ideal Candidate

The ideal candidate is an entry-level IT support technician with 1-3 years of experience in field services, proficient in troubleshooting Windows, macOS, and Linux systems, and familiar with cloud platforms like Azure and AWS. They are customer-focused, organized, and capable of working both remotely and onsite in healthcare IT environments.

Must-Have Skills

High school diploma or GED1–3 years of experience in field services or IT supportTroubleshootingCustomer service skillsKnowledge of WindowsmacOSLinuxFamiliarity with Windows ServerAzureAWSWVD

Nice-to-Have Skills

CompTIA A+CompTIA Network+Healthcare IT experienceMSP environment experience

Tools & Platforms

IT GlueWindowsmacOSLinuxMicrosoft 365AzureAmazon Web ServicesWindows Virtual Desktop

Required Skills

TroubleshootingHardware supportSoftware supportNetwork troubleshootingWindows operating systemsmacOSLinux environmentsMicrosoft 365AzureAWSWVDIT GlueCustomer service

Hard Skills

TroubleshootingHardware supportSoftware supportNetwork troubleshootingWindows operating systemsmacOSLinux environmentsMicrosoft 365Office productsWindows ServerAzureAWSWVD

Soft Skills

Customer serviceCommunicationOrganizationProactivityCustomer-focusedIndependenceCollaboration

Certifications

Preferred

CompTIA A+CompTIA Network+

Industry & Role

Industry Healthcare IT
Job Function Technical support and troubleshooting for healthcare IT clients

Keywords for Your Resume

Field Services TechnicianIT supportTroubleshootingHardware supportSoftware supportNetwork troubleshootingWindows operating systemsmacOSLinux environmentsMicrosoft 365AzureAWSWVDIT GlueCustomer serviceHybridWindowsLinux

Deal Breakers

Lack of experience in field services or IT support, No familiarity with Windows, macOS, Linux, Unwillingness to travel within the region, No customer service skills, No relevant certifications

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile