Position Details
About this role
This role involves diagnosing and resolving network and system issues in active transportation networks, supporting deployments, and maintaining system uptime in public infrastructure environments.
Key Responsibilities
- Lead incident response
- Diagnose network issues
- Support deployments
- Produce incident artifacts
- Maintain system baselines
Technical Overview
The technical scope includes network troubleshooting, Linux system inspection, packet analysis, and managing containerized applications using Docker, with a focus on incident response and system stability.
Ideal Candidate
The ideal candidate is a mid-level IT support engineer with strong networking fundamentals, Linux expertise, and experience in troubleshooting network and system issues in active transportation environments. They are proactive, detail-oriented, and capable of handling high-priority incidents.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of Linux or networking experience, Inability to troubleshoot network issues, No experience with incident response, Unwillingness to travel (~25%)
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