Position Details

Salary $20 – $20 USD / year

Type Full-Time

Experience entry

Exp. Years Not specified

Education High School diploma, GED, or equivalent work experience

Category IT Support & Helpdesk

About this role

Spectrum is hiring an on-site Field Technician for installing and repairing services and educating customers on how to use them. This entry-level role emphasizes computer proficiency, comfort with hand tools, travel readiness, and strong professionalism.

Key Responsibilities

Install services at customer premises
Repair services as needed
Educate customers on service use
Travel to assigned locations including during inclement weather
Maintain professionalism and effective communication

Technical Overview

Work involves service installation and repair tasks at customer premises using hand tools, with the ability to operate computers and software applications as part of daily activities.

Ideal Candidate

The ideal candidate is an entry-level Field Technician who can travel to customer premises and work outdoors in varied conditions. They have strong communication and time-management skills, can use computers and software applications, and are comfortable working with hand tools while installing and repairing telecom services. A valid driver’s license with a safe driving record is required.

Must-Have Skills

High School diplomaGEDor equivalent work experienceAbility to travel (including during inclement weather) to and from assigned customer premisescompany facilities and other locations as necessaryFluent in EnglishProficiency in using computers and software applicationsCompetent in using hand toolsEffective communicationprofessionalismtime managementorganizationcritical thinkingresponsibility and reliabilityValid Driver’s license with safe driving record

Nice-to-Have Skills

Industry recognized certification (Field Technicians can also earn an industry recognized certification)

Tools & Platforms

hand toolscomputerssoftware applications

Required Skills

installing servicesrepairing servicescustomer educationcomputerssoftware applicationshand toolsvalid driver's licensecommunicationtime managementorganizationcritical thinkingresponsibilityreliability

Hard Skills

Installing servicesRepairing servicesCustomer education on service useProficiency in using computers and software applicationsHand tools usageValid Driver’s licenseSafe driving record

Soft Skills

CommunicationProfessionalismTime managementOrganizationCritical thinkingResponsibilityReliabilityCustomer service

Certifications

Preferred

Industry recognized certification

Industry & Role

Industry Telecom

Job Function Install and repair telecom services while providing customer guidance

Role Subtype Field Technician

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

Field TechnicianSpectrumOn-sitetravelinclement weathercustomer premisescompany facilitiesHigh School diplomaGEDFluent in Englishcomputersoftware applicationshand toolsValid Driver’s licensesafe driving recordeffective communicationprofessionalismtime managementorganizationcritical thinkingresponsibilityreliabilityinstallingrepairingeducating customerscomputers

Deal Breakers

Valid Driver’s license with safe driving record, Ability to travel (including during inclement weather), Fluent in English, High School diploma, GED, or equivalent work experience

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