✦ Luna Orbit — IT Support & Helpdesk

FLEX ServiceNow Developer

at Marriott International

📍 Bethesda, MD, United States Hybrid Posted March 13, 2026
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Position Details

Type Temp-to-Hire
Experience mid
Exp. Years 3-6 years
Education Bachelor's or Master's degree in computer science, Information Security, or a related field
Category IT Support & Helpdesk

About this role

Develop and customize ServiceNow applications, automate workflows, and integrate with AWS services to improve enterprise IT service management and operational efficiency.

Key Responsibilities

  • Design ServiceNow workflows
  • Develop automation frameworks
  • Integrate ServiceNow with AWS
  • Implement security best practices
  • Collaborate with cross-functional teams

Technical Overview

Hands-on role involving ServiceNow customization, scripting, REST API integrations, and AWS serverless technologies like Lambda and Step Functions.

Ideal Candidate

The ideal candidate is a mid-level ServiceNow developer with 3+ years of experience in customization, scripting, and automation, including AWS integrations. They should excel in collaboration, problem-solving, and supporting enterprise ITSM and ITOM processes.

Must-Have Skills

ServiceNowServiceNow customizationScripting (JavaScript)REST APIsAWS LambdaAWS Step Functions

Nice-to-Have Skills

Flow DesignerIntegrationHubService PortalITSMITOMITILSecurity Incident ResponseVulnerability Response Management

Tools & Platforms

ServiceNowAWS LambdaAWS Step Functions

Required Skills

ServiceNowServiceNow customizationWorkflowsClient-side scriptingServer-side scriptingREST APIsAWS LambdaAWS Step FunctionsJavaScript

Hard Skills

ServiceNowServiceNow customizationWorkflowsClient-side scriptingServer-side scriptingREST APIsWeb servicesAWS LambdaAWS Step FunctionsSecurity best practicesScripting (JavaScript)Automation frameworksTest automation

Soft Skills

collaborationcommunicationproblem-solvingsupportteamwork

Industry & Role

Industry Hospitality / Travel / Tourism
Job Function ServiceNow development and integration

Keywords for Your Resume

ServiceNowServiceNow customizationWorkflowsClient-side scriptingServer-side scriptingREST APIsWeb servicesAWS LambdaAWS Step FunctionsAutomation frameworksTest automationJavaScriptSecurity best practicesITSMITOMITILVulnerability ResponseSecurity Incident Response

Deal Breakers

Lack of ServiceNow development experience, No scripting or API integration skills, No experience with AWS Lambda or Step Functions, Location outside Bethesda, MD

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