About this role
The Forward Deployed Engineer embeds within customer accounts to deploy AI-enabled workflows on Agiloft's platform, translating business use cases into technical AI solutions and driving adoption with measurable outcomes.
Key Responsibilities
- Customer-Embedded Technical Delivery
- AI Workflow Deployment
- Driving Usage & Outcomes
- Enablement & Collaboration
- FDE Operating Contribution
Technical Overview
Technical scope includes Agiloft platform, LLM tooling, PromptLab, API integrations, Python, AI workflows, and data-first contract lifecycle management.
Ideal Candidate
The ideal candidate is a mid-level technologist with enterprise SaaS deployment experience, strong client-facing communication, and hands-on work with LLM tooling and AI workflows in production environments. They should translate business needs into technical AI-enabled solutions within remote customer environments.
Must-Have Skills
Strong client-facing communication skills3–6 years of experience implementing or configuring enterprise SaaS platformsExperience working with LLM tooling and prompt engineering in applied environmentsAPI and integration experience in production environmentsAbility to translate business requirements into technical architectureComfortable working independently in a fully remote environment
Nice-to-Have Skills
Working knowledge of Python or another commonly used programming languageFamiliarity with RAG (Retrieval-Augmented Generation) architecturesExperience integrating SaaS platforms with CRMERPor document management systemsExperience with workflow automation or process automation platforms; legal tech and CLM experience are a plusExperience in regulated industriesExposure to change management frameworksExperience designing or implementing enterprise integrations is highly valued
Tools & Platforms
Agiloft ScreensPromptLabAPIsAPI integrationLLM tooling
Required Skills
Strong client-facing communication; 3-6 years enterprise SaaS; LLM tooling; prompt engineering; API integration; Python; AI workflows; Agiloft; PromptLab
Hard Skills
LLM toolingprompt engineeringPromptLabAgiloft ScreensAPI integrationAPIsRetrieval-Augmented GenerationRAGPythonLarge Language Models
Soft Skills
Strong client-facing communicationIndependenceCollaborationProblem-solvingAnalytical thinkingTime managementAdaptability
Keywords for Your Resume
Forward Deployed EngineerFDEAgiloftAI SolutionsLLM toolingprompt engineeringPromptLabAgiloft ScreensAPI integrationAPIsenterprise SaaSSaaSremoteremote environmentRetrieval-Augmented GenerationRAGPythonLarge Language Modelscontract lifecycle managementEnterprise SaaS
Deal Breakers
Less than 3 years experience in enterprise SaaS, Lack of API/integration experience, Inability to work remotely
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