Position Details

Type Full-Time

Experience mid

Exp. Years Not specified

Education Not specified

Category Cybersecurity

About this role

Morgan Stanley seeks a Fraud Operations Associate to monitor and investigate real-time fraud alerts, with focus on WM E*Trade, and crypto-related transactions. The role supports fraud incident response, playbooks, and collaboration with compliance/legal/cybersecurity, ensuring timely resolution per SLAs.

Key Responsibilities

Monitoring and investigating real-time fraud alerts for WM E*Trade and ISG; Responding to fraud incidents by invoking appropriate playbooks; Performing ongoing assessment and enhancement of fraud alerts; Monitoring and investigating real-time crypto account activity; Collaboration with compliance, legal, cybersecurity; training clients

Technical Overview

Role involves real-time fraud monitoring and crypto transaction review within a financial services environment. No specific software stack is listed; emphasis on data analytics, regulatory compliance, and cross-functional coordination to mitigate fraud risk in traditional and crypto channels.

Ideal Candidate

The ideal candidate is a mid-level fraud operations analyst with experience in fraud investigations and a strong understanding of crypto fraud and regulatory guidelines. They should have excellent communication in English, attention to detail, and the ability to work under pressure while collaborating with Compliance, Legal, and Cybersecurity teams.

Must-Have Skills

Experience in fraud investigationsKnowledge of different types of fraudExcellent spoken and written EnglishAttention to detailAbility to work under pressureSelf-motivated

Nice-to-Have Skills

Data analyticsCrypto paymentsBlockchainCrypto fraud awarenessTraining and education

Required Skills

fraud investigationsfraud alertscryptocryptocurrencyblockchainpayment fraudwire transfersdata analyticsregulatory complianceSLAplaybookreal-time monitoringcross-functional collaborationtrainingeducationattention to detailEnglish communicationrisk managementcrypto-specific guidelinescompliance training

Hard Skills

fraud investigationsfraud alertscrypto fraudcryptocurrencyblockchaincrypto paymentswalletspayment fraudwire transfersSLAplaybookregulatory guidelinescompliancedata analyticsreal-time fraud alertscross-functional collaborationtrainingeducationinvestigationssecurity operations

Soft Skills

Attention to detailAnalytical thinkingCommunicationUnder pressureSelf-motivatedTeamworkProblem-solvingAdaptabilityTraining & education

Industry & Role

Industry Banking

Job Function Cybersecurity operations and fraud risk detection and response for banking and crypto transactions

Role Subtype fraud operations

Keywords for Your Resume

Fraud OperationsFraud AlertsCyber Data Risk & Resilience DivisionWealth ManagementE*Tradecryptocryptocurrencyblockchaincrypto paymentswalletspayment fraudwire transfersplaybookSLAregulatory guidelinescompliancedata analyticsreal-time fraud alertscross-functional collaborationtraining and educationcrypto-specific regulatory guidelinesfraud investigationsfraud alertsregulatory complianceEnglish communication

Deal Breakers

Lack of fraud investigations experience, No English communication, No crypto/fraud experience, Sponsorship not available

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Fraud Operations Associate (Fraud Alerts)

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