About this role
Retail sales leader focusing on front-end operations and customer experience at a Dick's Sporting Goods store in Saratoga, NY.
Key Responsibilities
- Leads and coaches store teammates to deliver brand standards and customer experience
- Plans workforce 30 days out with guidance from management
- Trains teammates on procedures; onboarding and cross-training
- Maintains loss prevention standards
- Performs Front End and Cash Office functions including onboarding and store security
Technical Overview
Non-technical role centered on store operations, training, and merchandising.
Ideal Candidate
The ideal candidate is a capable retail leader with front-end operations and merchandising experience, skilled at training and onboarding teammates and driving a positive customer experience.
Must-Have Skills
None listed
Nice-to-Have Skills
Prior retail sales experience (or customer-focused experience) preferred
Required Skills
flexible availability including nightsweekendsand holidays; prior retail sales experience preferred; front end operations; cash handling; onboarding; training teammates; cross-training; merchandising and presentation standards; floor sets; signage; inventory presentation; replenishment; loss prevention; confidentiality
Hard Skills
front end operationscash office functionsmerchandising standardsfloor setssignage requirementsprice changesinventory presentationreplenishmenttraining teammatesonboardingcross-trainingloss preventionconfidentialityopening and closing storecustomer servicelead by examplestore leadershipbrand standardsshopping experience
Soft Skills
leadershipcustomer focuscollaborationtrustdecision-makingaction-orientedengagementtalent developmentteam building
Keywords for Your Resume
retail sales experiencefront end leadleadershipSaratoga NYstore leadershipflexible availabilitynightsweekendsholidayson-sitefloor setsmerchandising standardsinventory presentationreplenishmentsignageprice changestraining teammatesonboardingcross-trainingloss preventionconfidentialityopening and closingcustomer servicelead by examplestore operationscash handlingfront end operations
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