✦ Luna Orbit — System Administration

Full-Time Tier 2 IT Technician (Advanced Support & Field Work – MSP Environment)

at DefinIT Solutions LLC

📍 Orlando, FL Onsite Posted March 07, 2026
Type Not Specified
Experience mid
Exp. Years 3+ years
Education Not specified
Category System Administration

This role involves advanced troubleshooting, infrastructure management, and onsite field work supporting client IT environments in Orlando, FL, within a managed services provider setting.

  • Resolve escalated issues
  • Manage IT infrastructure
  • Perform onsite technical work
  • Deploy and troubleshoot virtualization
  • Support physical infrastructure projects

The position covers troubleshooting hardware, software, and network issues, managing virtualization platforms like VMware and Hyper-V, and supporting physical infrastructure deployments.

The ideal candidate is a mid-level IT technician with proven experience in troubleshooting complex hardware and software issues, managing virtualized environments, and performing onsite infrastructure support in an MSP setting.

Advanced troubleshootingManage IT infrastructurePerform onsite technical work independently
Experience with VMware and Hyper-VExperience with structured cablingPhysical infrastructure projects
VMwareHyper-VNetwork switchesFirewallsServersWorkstations
TroubleshootingHardware SupportOperating SystemsServersWorkstationsNetwork EquipmentFirewallsSwitchesVirtualizationVMwareHyper-VPatchingSystem UpdatesSecurity MeasuresCloud ServicesBackupsInfrastructure SupportField DeploymentsPhysical Infrastructure
TroubleshootingHardware SupportOperating SystemsNetwork EnvironmentsServersWorkstationsNetwork EquipmentFirewallsSwitchesVirtualizationVMwareHyper-VPatchingSystem UpdatesSecurity MeasuresCloud ServicesBackupsInfrastructure SupportField DeploymentsPhysical Infrastructure
Problem-solvingClient InteractionDetail-orientedIndependent WorkCommunication
Industry Information Technology / Managed Services
Job Function Advanced IT support and infrastructure management in an MSP environment
Tier 2 IT TechnicianTroubleshootingHardware SupportOperating SystemsServersWorkstationsNetwork EquipmentFirewallsSwitchesVirtualizationVMwareHyper-VPatchingSystem UpdatesSecurity MeasuresCloud ServicesBackupsInfrastructure SupportField DeploymentsPhysical Infrastructure

Lack of experience with VMware or Hyper-V, No ability to perform onsite physical work

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