✦ Luna Orbit — Design & UX

GenAI User Experience Researcher

at American International Group

📍 GA-Atlanta Onsite Posted March 29, 2026
Type Not Specified
Experience senior
Exp. Years 5+ years
Education Not specified
Category Design & UX

GenAI UX Researcher to lead user research initiatives in GenAI product space, synthesizing insights into actionable guidance for product leadership and stakeholders.

  • Lead GenAI UX research initiatives
  • Synthesize research into insights
  • Collaborate with designers and product leaders
  • Create experience maps and service blueprints
  • Communicate findings to executives

Focus on mixed methods research, Figma-based delivery, and collaboration with product/design teams in an agile environment to shape GenAI product experiences.

The ideal candidate is a senior GenAI UX researcher with 5+ years in digital product organizations, proficient in both qualitative and quantitative methods, and fluent in translating insights into leadership-ready recommendations. Strong collaboration with cross-functional teams and deep experience with Figma are essential.

None listed

UX researchqualitative researchquantitative researchmixed methodsFigmaexperience mapsuser journeysservice blueprintsagile at scalecross-functional teamscommunication
Industry Insurance
Job Function Lead user experience research for GenAI-enabled insurance products
Role Subtype UX Researcher
Tech Domains Figma
GenAI User Experience ResearcherUX ResearcherGenAIGenerative AIFigmaqualitativequantitativemixed methodsexperience mapsuser journeysservice blueprintsstakeholdersproduct leadershiprapid experimentationprototypingagile at scalecross-functional product teamsdata analytics methodsresearch synthesisinsuranceAIGofficegenaiux researcherfigmaagile

Lack of 5+ years UX research experience, Inability to work primarily in-office or onsite

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile