Position Details
About this role
Global, remote Care Navigator providing bilingual Italian-English support for member mental health journeys; conducts needs assessments, coordinates care, triages crises, and documents interactions.
Key Responsibilities
- Use active listening to interact with members
- Conduct needs assessments
- Schedule and refer to appropriate care
- Address crises with safety planning
- Document interactions in English
Technical Overview
Clinical workflow across platforms; requires documentation, confidentiality, and cross-country regulatory awareness.
Ideal Candidate
The ideal candidate is a bilingual Italian-English care navigator with a master's in a behavioral health field, 2+ years of clinical practice, and strong crisis management skills. They excel in remote, cross-border collaboration and delivering high-touch patient support.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of master's degree or licensure/certification in behavioral health, Less than 2 years of clinical care experience post-licensure, Inability to work remotely across time zones
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