Position Details
About this role
A financial consultancy seeks an IT support analyst to provide first and second-line support, assist staff globally, and maintain IT infrastructure.
Key Responsibilities
- Support staff IT needs
- Manage laptop rollouts
- Maintain IT infrastructure
- Assist global workforce
- Provide excellent customer service
Technical Overview
Role involves IT support, infrastructure management, laptop deployment, and support for a global workforce.
Ideal Candidate
The ideal candidate is an entry-level IT support analyst with strong communication skills and customer service orientation, capable of supporting a global workforce and managing IT infrastructure tasks.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of support experience, Poor communication skills, Inability to work on-site, No customer service background
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