✦ Luna Orbit — Customer Success & Support

Global Sales Onboarding Specialist

at Insight Software

📍 Remote, US Remote 💰 $111K – $139K USD / year Posted March 18, 2026
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Position Details

Salary $111K – $139K USD / year
Type Full-Time
Experience mid
Exp. Years 7+ years
Education Not specified
Category Customer Success & Support

About this role

This role involves designing and delivering onboarding programs to accelerate new hire productivity across sales and customer success teams.

Key Responsibilities

  • Design onboarding programs
  • Deliver live training
  • Build scalable curricula
  • Partner with teams
  • Measure program effectiveness

Technical Overview

Focus on program design, facilitation, and analytics to measure onboarding effectiveness, with experience in scalable training systems.

Ideal Candidate

The ideal candidate is a seasoned onboarding specialist with over 7 years of experience in sales enablement and training program design. They excel in facilitation, program management, and driving impactful onboarding experiences for diverse teams.

Must-Have Skills

Sales enablementOnboarding program designTraining facilitationProgram management

Nice-to-Have Skills

Learning & developmentCustomer onboardingAnalyticsMetrics tracking

Tools & Platforms

Learning management systemsAnalytics tools

Required Skills

Onboardingsales enablementtraining programsprogram designlearning & developmentcustomer onboardingcohort-based trainingmetrics and analytics

Hard Skills

OnboardingSales enablementTraining programsProgram designLearning & developmentCustomer onboardingCohort-based trainingMetrics and analytics

Soft Skills

FacilitationCommunicationProgram managementCollaborationAdaptabilityLeadership

Industry & Role

Industry Software/SaaS
Job Function Building and scaling onboarding experiences for revenue teams
Role Subtype Onboarding Specialist

Keywords for Your Resume

Onboarding SpecialistSales enablementTraining programsProgram designLearning & developmentCustomer onboardingCohort-based trainingMetrics and analyticsProgram managementFacilitationCommunicationTraining facilitationLearning programsScalable onboardingImpact-drivenOnboardingCollaboration

Deal Breakers

Less than 7 years experience in onboarding or sales enablement, Lack of program management skills, No facilitation experience

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