About this role
Lead in-store front-end sales and operations for a Dick's Sporting Goods location, focusing on customer experience, brand standards, and teammate development.
Key Responsibilities
- Leads and coaches store teammates to deliver brand standards and customer experience
- Plans workforce 30 days out with guidance from management
- Trains teammates on procedures; onboarding and cross-training
- Maintains loss prevention standards
- Performs Front End and Cash Office functions including firearms sales in compliance with regulations
Technical Overview
Non-technical role with emphasis on store operations, training, and compliance; limited technology usage (POS familiarity possible).
Ideal Candidate
The ideal candidate is a results-driven retail leader with strong customer service skills and experience coaching teams. They should be comfortable managing store operations, training teammates, and ensuring firearms sale compliance while upholding brand standards.
Must-Have Skills
None listed
Nice-to-Have Skills
Prior retail sales experience (or customer-focused experience) preferred
Required Skills
flexible availabilitynightsweekendsholidays; retail sales experience; front end operations; cash handling; onboarding; training teammates; cross-training; merchandising and presentation standards; floor sets; signage; inventory presentation; replenishment; loss prevention; confidentiality
Hard Skills
firearms sales compliancestate and federal regulationsmerchandising and presentation standardsfloor setssignage requirementsprice changesinventory presentationreplenishmenttraining teammatesonboardingcross-trainingloss preventionconfidentialityfront end operationscash office functionsopening and closing storecustomer servicelead by examplestore leadershipbrand standardsshopping experience
Soft Skills
leadershipcommunicationcustomer focuscollaborationempathyproblem-solvingtime managementadaptabilitycoachingrelationship-building
Keywords for Your Resume
golf equipment sales leadkey holderretail salesretail sales experiencefirearms salesstate and federal regulationsmerchandising standardsfloor setssignage requirementsprice changesinventory presentationreplenishmenttraining teammatesonboardingcross-trainingloss preventionconfidentialityfront end operationscash officeopening and closingcustomer servicelead by examplestore leadershipbrand standardsshopping experienceflexible availabilitynightsweekendsholidaysDick's Sporting Goods
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile