Position Details
About this role
Intercom seeks a growth-focused data scientist to analyze customer data, improve trial experiences, and support product growth initiatives using advanced AI tools and data analysis techniques.
Key Responsibilities
- Identify opportunities to improve trial experience
- Measure outcomes and develop success metrics
- Analyze customer feedback and funnel data
- Support infrastructure projects for data scientists
- Collaborate with product teams
Technical Overview
Role involves SQL-based data analysis, leveraging AI tools like Cursor and Claude Code, funnel and cohort analysis, and infrastructure development within a SaaS environment.
Ideal Candidate
The ideal candidate is a mid-level data scientist with at least 2 years of experience in data analysis and familiarity with AI tools like Cursor and Claude Code. They should excel in communicating insights and working with SaaS products to improve customer engagement metrics.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of SQL experience, No experience with AI tools, Poor communication skills, No SaaS product experience
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