Position Details
About this role
This role focuses on managing existing customer accounts in the data and analytics space, ensuring renewal and expansion through proactive engagement and leveraging partner ecosystems, all in a remote setting.
Key Responsibilities
- Manage account renewals
- Drive upselling and cross-selling
- Engage with customers proactively
- Leverage partner ecosystem
- Ensure customer satisfaction
Technical Overview
The role involves customer success management, renewal and upsell strategies, and working within a partner ecosystem, utilizing CRM and BI tools.
Ideal Candidate
The ideal candidate has at least 5 years of experience in account management or sales, with a focus on renewals, upselling, and cross-selling within the data and analytics sector. They are proactive, customer-focused, and skilled in building strong client relationships remotely.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 5 years in account management or sales, Lack of experience in renewals or upselling, Poor communication or relationship skills
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