Position Details
About this role
The Guest Coordinator at Ulta Beauty engages with guests and promotes salon services through phone and in-person interactions, supporting the Experience Manager to drive service and retail sales while ensuring compliance and high guest satisfaction.
Key Responsibilities
- Contribute to meeting store goals related to retail and service sales
- Answer salon phone calls and resolve guest concerns
- Manage the services booking system and guest records
- Inform guests of current promotions and invite them to try services
- Maintain store operational standards and compliance
Technical Overview
Non-technical operations role focused on guest service, appointments, and in-store events. Uses POS, salon booking system, and scheduling tools to optimize guest experience and service utilization.
Ideal Candidate
The ideal candidate is a guest-focused retail professional with at least 1 year of experience, capable of managing appointment bookings and promoting Ulta Beauty services while maintaining store operations.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
No 1 year of relevant work experience, Inability to work flexible schedule including nights/weekends, No experience with POS or booking systems
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