Position Details

Salary $16 – $21 USD / year

Type Not Specified

Experience mid

Exp. Years 1 year

Education High School Diploma preferred

Category Sales & Business Development

About this role

Guest Coordinator engages with Ulta Beauty guests both in-store and over the phone, manages service bookings, and promotes salon events to drive service revenue while delivering strong guest service.

Key Responsibilities

Contribute to meeting store goals related to retail and service sales
answer salon phone calls and resolve guest concerns
manage services booking system and guest records
inform guests of promotions and events
book appointments and support events

Technical Overview

Uses scheduling tools and POS systems for bookings and transactions; no heavy IT requirements.

Ideal Candidate

The ideal candidate is a customer-focused individual with at least 1 year of guest-service or salon coordination experience, proficient with scheduling systems and POS, and comfortable promoting salon services to drive sales.

Must-Have Skills

1 year of relevant work experienceProficient with basic technology (POSApple devicesServices Booking System)Excellent guest serviceScheduling skills

Nice-to-Have Skills

Experience in beauty industryIn-store events experience

Tools & Platforms

Point of Sale systemApple devicesServices Booking System

Required Skills

guest coordinatorulta beautyscheduling systempos systemappointment bookingguest servicephone handlingretail sales

Hard Skills

Scheduling systemsSalon services knowledgePhone handlingServices booking systemGuest serviceOne-on-one guest interactionsBooking appointmentsIn-store promotionsSales supportCustomer service

Soft Skills

CommunicationProblem-solvingMultitaskingTime managementTeamwork

Industry & Role

Industry Retail

Job Function Promote and book Ulta Beauty salon services while delivering excellent guest service

Role Subtype Customer Success & Support

Keywords for Your Resume

guest coordinatorulta beautyservices booking systempos systemapple devicesphone callsappointment bookingscustomer recordssalon traffic flowpromotionscredit and the ulta beauty appretail salesguest serviceschedulingin-store eventsone-on-one guest interactionsteamworkhigh school diplomaonsiteappointment bookingcustomer service

Deal Breakers

No 1 year of relevant experience, No proficiency with scheduling systems or POS, No high school diploma

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