Position Details

Type Not Specified

Experience entry

Exp. Years 1 year

Education High school diploma is preferred

Category Sales & Business Development

About this role

The Guest Coordinator drives service and retail sales by engaging with guests, answering salon calls, and managing the services booking system and in-store events to deliver exceptional guest experiences.

Key Responsibilities

Contribute to meeting store goals for retail and service sales
Answer salon phone calls and resolve guest concerns
Manage services booking system and guest records
Book appointments for services and in-store events
Inform guests of current promotions and events

Technical Overview

No heavy tech; utilizes POS and services booking system to manage appointments and track guest records.

Ideal Candidate

The ideal candidate is an entry-level guest coordinator with strong customer service skills, capable of handling calls, managing bookings, and promoting Ulta Beauty salon services to deliver an excellent guest experience.

Must-Have Skills

1 year of relevant work experience or equivalent combination of education and relevant work experience

Nice-to-Have Skills

Sales experienceSalon services booking experienceCustomer loyalty program knowledgeOmni-channel sales experience

Tools & Platforms

Point of Sale systemServices Booking SystemScheduling tools

Required Skills

['Point of Sale system''POS''Apple devices''Services Booking System''Scheduling tools''Payroll management tools''Customer service''communication''teamwork']

Hard Skills

Point of Sale systemPOSApple devicesServices Booking SystemScheduling toolsPayroll management toolsCustomer appointment bookingPhone handlingSalon service knowledgeIn-store events coordination

Soft Skills

Strong communicationCustomer serviceTroubleshootingAbility to build and maintain relationshipsTeamwork

Industry & Role

Industry Retail

Job Function Engage guests and promote Ulta Beauty services through bookings, event support, and high-quality guest service

Role Subtype Retail sales associate

Keywords for Your Resume

guest coordinatorulta beautyharker heightstexasretailguest serviceappointment bookingservices booking systemsalonin-store eventssales goalsomni-channelcreditguest loyaltyphone callsscheduling toolscustomer serviceteamworkposPOS

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