Position Details

Type Not Specified

Experience mid

Exp. Years 1 year of relevant work experience or equivalent

Education Not specified

Category Sales & Business Development

About this role

Guest Coordinator at Ulta Beauty engages with guests via phone and in-person to promote salon services, manage bookings, and support the services team in delivering a smooth guest experience.

Key Responsibilities

Coordinate guest bookings; answer salon phone calls; manage guest records and traffic flow; suggest add-on services; support services team with scheduling and events
Maintain guest-readiness and store standards

Technical Overview

Non-technical retail role focused on guest interaction, appointment scheduling, and salon service promotion.

Ideal Candidate

The ideal candidate is a Customer-facing coordinator with strong phone and in-person guest interaction skills, capable of managing scheduling and supporting salon service promotions.

Must-Have Skills

1 year of relevant work experience or equivalent

Tools & Platforms

Ulta Beauty scheduling toolsServices booking systemPayroll management toolsScheduling Opportunities WorksheetPeak 25 hours

Required Skills

Guest servicescheduling toolsservices booking systemphone interactionsin-person guest interactionsguest recordssalon traffic flowproduct and service recommendations

Hard Skills

Guest serviceSalon services knowledgePhone callsScheduling toolsServices booking systemGuest recordsSalon traffic flowMeeting current promotionsProduct and service recommendationsIn-person guest interactions

Soft Skills

CommunicationProblem solvingTeam collaborationAdaptabilityOrganizational skills

Industry & Role

Industry Retail

Job Function Promote salon services and manage guest bookings to optimize service delivery and guest satisfaction

Role Subtype Guest Coordinator

Keywords for Your Resume

Guest CoordinatorUlta Beautyguest servicebooking systemservices booking systemphone interactionsin-person guest interactionspromotion of salon servicesappointment bookingsalon servicesguest recordssalon traffic flowbrand partner relationshipstrainingattendancein-store eventscustomer servicescheduling toolssalon operations

Deal Breakers

Must be able to work onsite in Kansas City store, Experience with scheduling systems preferred, Excellent communication skills

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