Position Details
About this role
Lead the North American renewals function, driving customer retention, renewal performance, and revenue growth in a senior leadership capacity.
Key Responsibilities
- Develop renewal strategies
- Lead renewals team
- Manage forecasting and KPIs
- Oversee high-value renewals
- Analyze churn drivers
Technical Overview
Focus on SaaS renewal strategies, pipeline management, KPI dashboards, churn analysis, and revenue optimization in a remote environment.
Ideal Candidate
The ideal candidate is a senior SaaS revenue leader with over 10 years of experience in renewals, customer retention, and subscription models. They possess strong leadership skills, strategic thinking, and a proven track record of driving renewal rates and reducing churn across North American enterprise SaaS clients.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 10 years experience in renewals or SaaS, Lack of leadership in renewal strategy, Inexperience with SaaS subscription models
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