✦ Luna Orbit — IT Support & Helpdesk

HELP DESK ANALYST - Miami Lakes

at Catholic Health Services

📍 Miami, FL, US Onsite Posted March 11, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Full-Time
Experience mid
Exp. Years 2+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves providing technical support for healthcare IT systems, hardware deployment, and troubleshooting in Miami Lakes.

Key Responsibilities

  • Support IT systems
  • Troubleshoot hardware/software issues
  • Deploy hardware and software upgrades
  • Maintain IT inventory
  • Perform system backups

Technical Overview

The environment includes healthcare IT systems, hardware and software troubleshooting, and system backups.

Ideal Candidate

The ideal candidate is a mid-level IT support specialist with at least 2 years of experience supporting healthcare IT systems, capable of troubleshooting hardware and software issues, and providing excellent customer service.

Must-Have Skills

Technical supportHelp desk supportIT systemsTroubleshooting

Nice-to-Have Skills

IT support experienceRelevant certifications

Tools & Platforms

IT systemsHelp desk softwareHardware and software tools

Required Skills

Technical supportHelp desk supportUser maintenanceSystem backupsHardware deploymentSoftware upgradesTroubleshootingIT inventory management

Hard Skills

Technical supportIT systemsHelp desk supportUser maintenanceSystem backupsHardware deploymentSoftware upgradesTroubleshootingIT inventory management

Soft Skills

CommunicationProblem-solvingTeamworkCustomer serviceDocumentation

Certifications

Preferred

Relevant certifications

Industry & Role

Industry Healthcare & Medical
Job Function Help desk analyst supporting healthcare staff

Keywords for Your Resume

Help DeskIT systemsTroubleshootingHardware deploymentSoftware upgradesSystem backupsIT inventoryCustomer serviceHelp desk supportTechnical support

Deal Breakers

Lack of troubleshooting experience, No healthcare IT background, Unwillingness to work on-site

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile