✦ Luna Orbit — IT Support & Helpdesk

HELP DESK ANALYST - Miami Lakes

at Catholic Hospice

📍 Miami, FL Onsite Posted March 11, 2026
Type Full-Time
Experience entry
Exp. Years Entry level
Education Not specified
Category IT Support & Helpdesk

This role involves providing technical support to healthcare staff, ensuring IT systems and hardware function properly, and assisting with IT asset management on-site at Miami Lakes.

  • Provide help desk support
  • Ensure IT systems function properly
  • Perform hardware and software troubleshooting
  • Manage IT inventory and assets
  • Document technical issues and resolutions

The position requires hands-on support with hardware, software, system backups, diagnostics, and IT inventory management in a healthcare setting.

The ideal candidate is an entry-level IT support professional with strong troubleshooting skills, excellent communication, and the ability to provide on-site technical assistance in a healthcare environment. They should be capable of managing hardware, software, and user support tasks effectively.

Help Desk SupportIT SystemsUser SupportHardware TroubleshootingSoftware Troubleshooting
IT Inventory ManagementHardware DeploymentIT Asset ManagementTechnical Documentation
IT Ticketing SystemsRemote Support Tools
Help Desk SupportIT SystemsHardware TroubleshootingSoftware TroubleshootingUser SupportTechnical DocumentationIT Asset ManagementComputer DiagnosticsIT Inventory ManagementOn-site support
Help Desk SupportIT SystemsIT SupportHardware TroubleshootingSoftware TroubleshootingSystem BackupsIT Inventory ManagementHardware DeploymentHardware RepairsComputer DiagnosticsUser SupportTechnical DocumentationIT Asset Management
CommunicationProblem-solvingCustomer ServiceTeamworkDocumentationTime Management
Industry Healthcare & Medical
Job Function IT support and helpdesk technician in a healthcare environment
Help Desk SupportIT SystemsHelp Desk AnalystHardware TroubleshootingSoftware TroubleshootingSystem BackupsIT Inventory ManagementHardware DeploymentComputer DiagnosticsUser SupportTechnical DocumentationIT Asset ManagementOn-site supportCustomer ServiceTechnical Support

Lack of on-site support experience, No healthcare or medical environment experience, Unwillingness to work on-site in Miami, FL

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