✦ Luna Orbit — IT Support & Helpdesk

Help Desk Support Technician

at CVS Health

Hybrid 💰 $17 – $31 USD / year Posted March 14, 2026
Salary $17 – $31 USD / year
Type Full-Time
Experience entry
Exp. Years 1 year
Education High School Diploma or GED
Category IT Support & Helpdesk

This role involves providing technical support for hardware deployment and troubleshooting at CVS Health, creating documentation, and supporting project coordination in a hybrid work environment.

  • Overseeing contractors
  • Providing second level technical support
  • Creating documentation for projects
  • Working with database team
  • Supporting project reports

Support involves hardware installation, troubleshooting, and documentation, with proficiency in Microsoft Office tools. The role supports field technicians and project teams.

The ideal candidate is an entry-level IT support technician with strong communication skills, basic hardware troubleshooting experience, and proficiency in Microsoft Office. They should be comfortable working in a hybrid environment and supporting field technicians.

Microsoft OfficeHardware installationTroubleshootingTechnical support
Supervisory experience
Microsoft Office
Microsoft Officehardware installationtroubleshootingtechnical supportsupport documentationvendor coordination
Microsoft OfficeOutlookExcelWordHardware installationTroubleshootingTechnical support
CommunicationDocumentationSupportCoordinationTeamwork
Industry Healthcare & Medical
Job Function Provide technical support and documentation for hardware deployment projects
Role Subtype Help Desk L1
Clearance Required None
Visa Sponsorship No
Help DeskHelp Desk SupportIT supporthardware installationtroubleshootingtechnical supportMicrosoft OfficeOutlookExcelWordsupport documentationcall centerfield techniciansRedbooksproject reportsvendor coordinationsecond level supporthelp deskit supporthardware troubleshootingmicrosoft officecall center supportredbooksproject documentationhybrid

Lack of hardware troubleshooting experience, No Microsoft Office skills, Unwilling to work hybrid in Smithfield, RI

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