Position Details
About this role
This role involves providing technical support for hardware deployment and troubleshooting at CVS Health, creating documentation, and supporting project coordination in a hybrid work environment.
Key Responsibilities
- Overseeing contractors
- Providing second level technical support
- Creating documentation for projects
- Working with database team
- Supporting project reports
Technical Overview
Support involves hardware installation, troubleshooting, and documentation, with proficiency in Microsoft Office tools. The role supports field technicians and project teams.
Ideal Candidate
The ideal candidate is an entry-level IT support technician with strong communication skills, basic hardware troubleshooting experience, and proficiency in Microsoft Office. They should be comfortable working in a hybrid environment and supporting field technicians.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of hardware troubleshooting experience, No Microsoft Office skills, Unwilling to work hybrid in Smithfield, RI
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