Position Details
About this role
This role involves providing helpdesk and system administration support for critical defense and intelligence applications, with a focus on troubleshooting, security, and cloud platform management.
Key Responsibilities
- Troubleshoot technical issues
- Manage system configurations
- Support application environments
- Collaborate with development teams
- Maintain security standards
Technical Overview
The position covers helpdesk support, system and network troubleshooting, security compliance, and cloud platform support using AWS, Azure, VMware, and scripting languages like PowerShell and Python.
Ideal Candidate
The ideal candidate is a mid-level IT support professional with 2-4 years of experience, holding a Security+ certification, and proficient in system administration, troubleshooting, and cloud platforms like AWS and Azure. They should be capable of working independently in a remote environment supporting critical applications.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of active Secret security clearance, No Security+ certification, Less than 2 years of relevant experience
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