✦ Luna Orbit — IT Support & Helpdesk

Help Desk Technician in Kings Bay, GA

at Rigil Corporation

📍 Kings Bay, GA, US Remote Posted March 21, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 2+ years
Education High school diploma or GED
Category IT Support & Helpdesk

About this role

This role provides remote support for IT security and communication systems in a government or defense setting, focusing on troubleshooting, security compliance, and supporting remote users.

Key Responsibilities

  • Provide remote IT support
  • Troubleshoot VPN and ID token issues
  • Maintain cybersecurity standards
  • Support remote users
  • Ensure security clearance compliance

Technical Overview

Supports Windows deployment, VPN, and secure ID tokens, with a focus on cybersecurity protocols and security clearance requirements in a remote environment.

Ideal Candidate

The ideal candidate is an experienced IT support technician with at least 2 years of relevant experience, security clearance, and proficiency with Windows deployment and cybersecurity protocols. They should be capable of troubleshooting complex issues remotely in a government or defense environment.

Must-Have Skills

2+ years related work experienceCyber Security Workforce securityOperating System certificationExperience with Windows Deployment ServicesValid U.S. driver’s licenseSecret clearance

Nice-to-Have Skills

Cybersecurity certificationTop-Secret clearanceIT security knowledge

Tools & Platforms

Windows Deployment ServicesVPNSecure ID Token

Required Skills

Windows Deployment ServicesCybersecurityVPNSecure ID TokenOperating SystemsSecurity Clearance

Hard Skills

Windows Deployment ServicesCyber SecurityVPNSecure ID TokenIT SecurityOperating SystemsClient ImagingSecret ClearanceCybersecurity Certification

Soft Skills

TroubleshootingTechnical AssistanceCommunicationProblem-solvingAdaptabilityTeamwork

Certifications

Required

Cybersecurity Workforce securityCybersecurity certification

Preferred

Top-Secret clearance

Industry & Role

Industry Government / Defense / Technology
Job Function Remote IT security support and troubleshooting in government/defense sector
Role Subtype Help Desk L2
Tech Domains Windows Deployment Services, Cybersecurity, Operating Systems

Clearance & Visa

Clearance Required Secret clearance
Visa Sponsorship No

Keywords for Your Resume

help deskIT supportremote supportWindows Deployment ServicesVPN supportSecure ID Tokencybersecuritysecurity clearanceoperating systemstroubleshootingremotehelp desk techniciancybersecurity workforceIT securitygovernment supportsecret clearancetop-secret clearanceclient supportremote troubleshooting

Deal Breakers

Lack of 2+ years related experience, No Secret clearance, No cybersecurity certification, No experience with Windows Deployment Services

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