About this role
Remote high-ticket appointment setting role focused on booking qualified Discovery Visits by nurturing warm and cold leads and confidently handling objections. Uses high-volume, disciplined outbound touchpoints and structured follow-up sequences, with CRM documentation and weekly coaching to drive conversion and show rate performance.
Key Responsibilities
- Maintain 80–100 strategic outbound touchpoints per day
- Execute structured 8–12 touch follow-up sequences
- Nurture leads until a clear decision is reached
- Handle objections around cost, time, skepticism, and past failed treatments
- Accurately document all communication in CRM and track lead-to-booking conversion
Technical Overview
No technical stack is specified beyond using a CRM to document communication. The operational mechanics emphasize outbound multi-channel engagement (calls, texts, emails, video messages), structured 8–12 touch sequences, and metrics tracking for booking rate, show rate, and conversion rate.
Ideal Candidate
The ideal candidate is a high-performing B2C appointment setter or Sales Development Representative who can nurture warm and cold leads and confidently handle objections to guide prospects to book Discovery Visits. They are disciplined with outbound activity (80–100 touchpoints/day), run structured 8–12 touch follow-up sequences, and maintain strong show rates and booking quality while accurately documenting in a CRM.
Must-Have Skills
high-performing B2C appointment setternurturing warm and cold leadshandling objections confidentlybooking 40+ qualified Discovery Visits per monthmaintaining exceptional show rates and booking quality80–100 strategic outbound touchpoints per dayexecute structured 8–12 touch follow-up sequences before disqualifying leadsaccurately document all communication in our CRMtrack and improve lead-to-booking conversion rates
Nice-to-Have Skills
experience with warm and cold leadsexperience with ethical urgency
Required Skills
B2C salesappointment settinglead nurturingobjection handlingethical urgencydiscovery visits bookingoutbound touchpointsfollow-up sequencesCRM documentationshow rate managementlead-to-booking conversion trackingcallstextsemailsvideo messages
Hard Skills
B2C salesappointment settinglead nurturingobjection handlingreframing hesitationethical urgencydiscovery visits bookingoutbound activityfollow-up sequencesCRM documentationlead-to-booking conversion rate trackingshow rate managementbooking quality trackingweekly coaching and call reviewhandling objections around costhandling objections around timehandling objections around skepticismhandling objections around past failed treatmentsconfirm appointmentsreinforce commitment prior to arrivalstrategic outbound touchpointscallstextsemailsand video messages
Soft Skills
emotional intelligencedisciplinecommunicationleadershipnurturing hesitant prospectsguiding prospects toward decisionsethical persuasionconfidence in objection handlingcustomer experience focusability to work in a metrics-driven environmentcoachable mindsetconsistency and follow-through
Keywords for Your Resume
High-Ticket Appointment SetterSales Development Representativeappointment setterremote B2C salesB2C salesdiscovery visitsqualified Discovery Visitsbookings per monthshow ratebooking qualityoutbound touchpointscallstextsemailsvideo messages8–12 touch follow-up sequenceslead nurturingwarm leadscold leadsobjection handlingcost objectionstime objectionsskepticism objectionspast failed treatmentsCRMlead-to-booking conversion ratesweekly coachingcall reviewqualified bookings
Deal Breakers
Must be comfortable handling objections and guiding prospects who are hesitant, Ability to book 40+ qualified Discovery Visits per month, Ability to maintain exceptional show rates and booking quality, Must document communication in a CRM
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