Position Details

Type Full-Time

Experience mid

Exp. Years 1-3 years

Education Associate's Degree required.

Category IT Support & Helpdesk

About this role

Imaging Informatics PC Support Technician providing on-site hardware and software support for imaging devices and PACS systems in Nemours facilities.

Key Responsibilities

Install, maintain, and repair Imaging Informatics equipment/software
Provide first-line support with Imaging Informatics and IS teams
Coordinate with hardware/software vendors for repairs
Document tickets and repairs; transfer knowledge for FCR
Provide on-premise support and equipment relocation

Technical Overview

Imaging Informatics hardware support; PACS governance standards; Barco QA Web; on-premise support; equipment relocation; asset management; Windows OS; clinical workflows.

Ideal Candidate

The ideal candidate is an Imaging Informatics PC Support Technician with 1-3 years of experience, associate degree, and hands-on experience with PACS governance, Barco QA Web, and on-premise imaging hardware. They should excel in end-user support, hardware maintenance, and vendor coordination within a healthcare setting.

Must-Have Skills

None listed

Required Skills

Imaging Informatics hardware; PACS governance; Barco QA Web software; on-premise support; PACS workstation upgrades/replacements; equipment relocation; asset management; Windows operating system; clinical workflows; vendor coordination

Industry & Role

Industry Healthcare & Medical

Job Function Imaging Informatics PC support technician for PACS-related hardware and software in Nemours facilities.

Role Subtype IT Support Specialist

Keywords for Your Resume

Imaging Informatics PC Support TechnicianPACS Governance standardsPACS workstation upgradesBarco QA WebImaging Informatics hardwareon premise supportequipment relocationasset managementNemours locationsWindows operating systemoperating systemsclinical workflowsvendor coordinationOn-call rotationafter-hours supportimaging informatics pc support technicianpacs governancebarco qa webnemours locationswindows operating systempacs

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