Position Details

Type Not Specified

Experience lead

Exp. Years Not specified

Education Not specified

Category Project & Program Management

About this role

Experian is seeking an Implementation Engineering Manager to lead customer onboarding, oversee implementation projects, and improve workflows within the Partner Solutions group.

Key Responsibilities

Lead implementation team
Manage client onboarding
Oversee system integration
Improve workflows
Coordinate with cross-functional teams

Technical Overview

Role involves managing client onboarding processes, system integrations, and cross-team collaboration to ensure successful implementation and customer satisfaction.

Ideal Candidate

The ideal candidate is a seasoned project and team leader with experience managing implementation engineering teams, overseeing client onboarding, and improving workflows. They possess strong communication skills and a strategic mindset for process enhancement.

Must-Have Skills

LeadershipCustomer onboardingProcess managementTeam managementClient communication

Nice-to-Have Skills

ScriptingConfiguration analysisFile transferSystem upgrade

Tools & Platforms

Customer systemsBack-end systemsFront-end systemsThird-party services

Required Skills

Customer onboardingclient managementproject managementprocess improvementteam leadershipdocumentationworkflow developmentsystem integrationclient communication

Hard Skills

Customer onboardingClient managementProject managementProcess improvementTeam leadershipDocumentationWorkflow developmentSystem integrationClient communication

Soft Skills

LeadershipCommunicationProblem-solvingTeam managementOrganization

Industry & Role

Industry Consulting

Job Function Leading customer onboarding and implementation projects to ensure successful client integrations

Keywords for Your Resume

Implementation Engineering ManagerCustomer onboardingClient managementProject managementTeam leadershipProcess improvementWorkflow developmentSystem integrationClient communicationCustomer serviceClient requestsSystem upgradeConfiguration analysisFile transfersScripting

Deal Breakers

Lack of leadership experience, No experience with client onboarding or system integration, Inability to manage cross-functional teams

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile